Troubleshooting

Here you can troubleshoot logs for dSIPRouter, Kamailio and rtpengine:

All of our services are using syslog. For more information on syslog click here.

Default log facilities:

Log Facility	Service
local0	kamailio
local1	rtpengine
local2	dsiprouter

Kamailio Logging

1. How to turn logging on

Edit /etc/rsyslog.d/kamailio.conf and ensure the line beginning with local0 is not commented out:

vi /etc/rsyslog.d/kamailio.conf

Then restart syslog:

systemctl restart rsyslog

2. How to turn logging off

Edit /etc/rsyslog.d/kamailio.conf and ensure the line beginning with local0 is commented out:

vi /etc/rsyslog.d/kamailio.conf

Then restart syslog:

systemctl restart rsyslog

3. Location of the log files

The default location is found here: /var/log/kamailio.log

4. How to configure it

Edit /etc/kamailio/kamailio.conf and change the variable ‘debug’ to the syslog logging verbosity of your choice.

vi /etc/kamailio/kamailio.conf

5. For more information see the documentation below:

https://www.kamailio.org/wiki/tutorials/3.2.x/syslog

RTPEngine Logging

1. How to turn logging on

Edit /etc/rsyslog.d/rtpengine.conf and ensure the line beginning with local1 is not commented out:

vi /etc/rsyslog.d/rtpengine.conf

Then restart syslog:

systemctl restart rsyslog

2. How to turn logging off

Edit /etc/rsyslog.d/rtpengine.conf and ensure the line beginning with local1 is commented out:

vi/etc/rsyslog.d/rtpengine.conf

Then restart syslog:

systemctl restart rsyslog

3. Location of the log files

The default location is found here: /var/log/rtpengine.log

4. How to configure it

Edit /etc/rtpengine/rtpengine.conf and change the variable ‘debug’ to the syslog logging verbosity of your choice.

vi /etc/rtpengine/rtpengine.conf

5. For more information see the documentation below:

https://github.com/sipwise/rtpengine

dSIPRouter Logging

1. How to turn logging on

Edit /etc/rsyslog.d/dsiprouter.conf and ensure the line beginning with local2 is not commented out:

vi /etc/rsyslog.d/dsiprouter.conf

Then restart syslog:

systemctl restart rsyslog

2. How to turn logging off

Edit /etc/rsyslog.d/dsiprouter.conf and ensure the line beginning with local2 is commented out:

vi /etc/rsyslog.d/dsiprouter.conf

Then restart syslog:

systemctl restart rsyslog

3. Location of the log files

The default location is found here: /var/log/dsiprouter.log

4. How to configure it

Edit /etc/dsiprouter/gui/settings.py and change the variable ‘DSIP_LOG_LEVEL’ to the syslog logging verbosity of your choice.

vi /etc/dsiprouter/gui/settings.py

5. For more infornation see the documentation below:

https://success.trendmicro.com/solution/TP000086250-What-are-Syslog-Facilities-and-Levels